Meet the team

Our employees are dedicated, experienced and knowledgeable. The team is made up of qualified professionals from a range of backgrounds and industries. Find out more about each of our team members by clicking on their bios below.

Assistant Administrator


Abby is a member of the busy Member Services Team and helps with all administrative tasks including keying, filing, scanning, printing and other tasks. She is responsible for the stationery supply, post and sending out customer information packs.

Marketing and Communications Specialist

Becca L

Becca helps to create, manage, implement and monitor marketing campaigns both in digital and printed format. She works on generating brand awareness and community engagement via various channels to grow the Society’s membership and policies.

Member Services Team Manager


Bev ensures the smooth running of the office, including the organisation of the Member Services Team and managing workloads effectively to guarantee that our high service standards are met.

Member Services Administrator

Dawn B

Dawn has a wealth of customer service experience which she's brought to the busy Member Services Team. Her main role is to fulfill the processing of new business enquiries and to deal with existing member requests, whether that be over the phone, face to face, by post or online.

Chief Commercial Officer

Dawn W

Dawn manages the busy and growing Business Development Department. She is also responsible for creating and implementing the Sales & Marketing Strategy, as well as identifying and implementing all business development activities.

Chief Executive Officer


Jamie is the Society's Chief Executive Officer and a member of the Board. He is responsible for the management of the Society's business conduct, overseeing regulatory compliance and managing financial assets.

Member Services Administrator


Jenna is responsible for dealing with existing member enquiries and processing new business administration as part of the Member Services Team.

Finance Assistant


Joshua works within the finance team, preparing month and quarter end reports, the processing of payments, financial transactions recording and invoicing.

Senior Marketing and Communications Specialist


Laura is responsible for implementing the Society's digital and printed marketing strategy and campaigns, as well as promoting Sheffield Mutual on our social platforms and website.

Business Development Specialist


Megan is the newest member of the business development team. Her main focus is to support the team in maintaining intermediary relationships and attaining new members and policies, whilst maintaining our exceptional service standards. You can speak to Megan if you want to open a new policy or discuss an existing application, or if you are an intermediary requiring assistance.

Business Development Team Manager


Nick is responsible for the management, training and development of his team, maintaining intermediary relationships and has ownership of attaining the required levels of membership, policies and mix of business. Nick works closely with other departments to ensure our members' receive the best service possible. You can speak to Nick regarding business development opportunities, if you want to open a new policy, or if you are an intermediary requiring assistance.

Risk and Compliance Specialist


Oliver is part of the Risk and Compliance team and supports the Chief Operating Officer (COO) on day-to-day risk management, compliance management and regulation implementation.

Business Development Specialist

Paul C

Paul’s main focus is to build and maintain strong relationships with our supporting intermediaries and potential new members, whilst maintaining the exceptional service standards for which we are renowned. You can speak to Paul if you want to open a new policy or discuss an existing application, or if you are an intermediary requiring assistance.

Chief Operating Officer

Paul G

Paul is a member of our Board and is responsible for the Society's risk and compliance management (which includes the financial risks of climate change), operations, HR, anti-money laundering and IT.

IT & Cyber Risk Specialist


Will is part of the Risk and Compliance team and supports the Chief Operating Officer in day-to-day cyber, information security and IT risk management.

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