Meet the team

Our employees are dedicated, experienced and knowledgeable. The team is made up of qualified professionals from a range of backgrounds and industries. Find out more about each of our team members by clicking on their bios below.

Chief Executive Officer


Jamie is the Society's Chief Executive Officer and a member of the Board. He is responsible for the management of the Society's business conduct, overseeing regulatory compliance and managing financial assets.

Chief Operating Officer


Paul is a member of our Board and is responsible for the Society's risk and compliance management (which includes the financial risks of climate change), operations, anti-money laundering and IT.

Chief Commercial Officer

Dawn W

Dawn manages the busy and growing Business Development team. She is also responsible for creating and implementing the Sales & Marketing Strategy, as well as identifying and implementing all business development activities.

Lead Marketing and Communications Specialist


Laura is responsible for implementing the Society's digital and printed marketing strategy and campaigns, as well as promoting Sheffield Mutual on our social platforms and website.

Member Services Administrator

Dawn B

Dawn has a wealth of customer service experience which she has recently brought to the busy Member Services Team. Her main role is to fulfill the processing of new business enquiries and to deal with existing member requests, whether that be over the phone, face to face, by post or online.

Financial Control Specialist


Sharon has worked for Sheffield Mutual for over ten years and is responsible for the property portfolio, payroll, pensions, VAT and other financial duties, including support for the Chief Executive.

Finance Administrator


Rosie worked on the Member Services team for over five years, but has now moved over to our Finance team to pursue a new challenge, as well as support Sharon on our property portfolio, payroll, pensions and any other financial responsibilities.

IT and Cyber Risk Specialist


Will is part of the Risk and Compliance team and supports the Chief Operating Officer in day-to-day cyber, information security and IT risk management.

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