Meet the team

Our employees are dedicated, experienced and knowledgeable. The team is made up of qualified professionals from a range of backgrounds and industries. Find out more about each of our team members by clicking on their bios below.

Marketing and Communications Specialist


Becca helps to create, manage, implement and monitor marketing campaigns both in digital and printed format. She works on generating brand awareness and community engagement via various channels to grow the Society’s membership and policies.

Member Services Team Manager


Bev ensures the smooth running of the office, including the organisation of the Member Services Team and managing workloads effectively to guarantee that our high service standards are met.

Assistant Administrator


Cindy is a member of our busy Member Services Team and helps with all administrative tasks including keying, filing, scanning, printing and other tasks as required. Cindy is also responsible for the stationery supply, post and sending out information packs.

Member Services Team Lead

Dawn B

Dawn has a wealth of customer service experience which she's brought to the busy Member Services Team. Her main role is to fulfill the processing of new business enquiries and to deal with existing member requests, whether that be over the phone, face to face, by post or online.

Chief Commercial Officer

Dawn W

Dawn manages the busy and growing Business Development Department. She is also responsible for creating and implementing the Sales & Marketing Strategy, as well as identifying and implementing all business development activities.

Business Development Support Consultant


Emily is a member of our Business Development Team Department and supports the team with administration, reporting and assisting with new business.

Chief Executive Officer


Jamie is the Society's Chief Executive Officer and a member of the Board. He is responsible for the management of the Society's business conduct, overseeing regulatory compliance and managing financial assets.

Member Services Administrator


Jenna is responsible for dealing with existing member enquiries and processing new business administration as part of the Member Services Team.

Finance Assistant


Joshua works within the finance team, preparing month and quarter end reports, the processing of payments, financial transactions recording and invoicing.

Senior Marketing and Communications Specialist


Laura is responsible for implementing the Society's digital and printed marketing strategy and campaigns, as well as promoting Sheffield Mutual on our social platforms and website.

Member Services Administrator


Lauren is responsible for dealing with existing member enquiries and processing new business administration as part of the Member Services Team.

Business Development Team Manager


Megan is responsible for the management, training and development of her team, maintaining intermediary relationships and has ownership of attaining the required levels of membership, policies and mix of business. Megan works closely with other departments to ensure our members' receive the best service possible. You can speak to Megan regarding business development opportunities, if you want to open a new policy, or if you are an intermediary requiring assistance.

Finance Manager


Natalie is a part of our Finance Team, she is responsible for maintaining financial records including the preparation of monthly and quarterly accounts, assist the CEO with the management of the Society’s assets and investments, reporting to the Finance & Investments Committee and preparing and submitting financial returns to regulators.

Compliance and Regulatory Monitoring Specialist


Oliver is part of the Compliance Team and supports the Chief Operating Officer (COO) on day-to-day risk management, compliance management and regulation implementation.

Chief Operating Officer

Paul G

Paul is a member of our Board and is responsible for the Society's risk and compliance management (which includes the financial risks of climate change), operations, HR, anti-money laundering and IT.

Product Development & Training Specialist


Sallie is a member of the Business Development Department and is responsible for improving and expanding our product range from conception through to launch and beyond, regularly checking that our products meet the needs of our members. Sallie is also responsible for the training and continuous development of the Sheffield Mutual team.

IT and Cyber Risk Assistant


Toby is a member of the Risk and IT team and in addition to providing IT support, Toby educates users on technology and its efficient usage. He also supports the Risk and IT Lead with all tech projects as the test lead, whilst working with third parties to ensure key elements of the business are functional and efficient.

Risk and IT Lead


Will is part of the Risk and IT team and supports the Chief Operating Officer in day-to-day risk management, cyber and information security, IT and technology projects.

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