Cookies

To offer a personalised user experience to our website visitors, we sometimes place small data files called cookies on your device, which is common practice across almost all websites.

Cookies explained

A cookie is a small text file that a website saves on your computer or mobile device when you visit a website. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

We use cookies so that we can give you a better experience when you return to our website. Our cookies will not read or corrupt other information saved on your computer and cannot be used to deliver viruses, or extract your personal information. Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable a website to remember things about you as a returning visitor, such as:

  • your display preferences, such as contrast colour settings or font size and online chat side bar preferences
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)

To get a quote or open a policy on our website, you will need to have cookies enabled in your browser.

YouTube videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Cookies are also stored by the third parties listed in the table below.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

For further information on how your personal data is used, how we maintain the security of your data and your rights to access / remove the data we hold, please see our Privacy Policy.

Cookie Name

Provider

Type / Expiry

Category

Sent to

Description

JSESSIONID

linkedin.com

Session

Necessary

USA

Preserves users states across page requests

lang

linkedin.com

Session

Preferences

USA

Set by LinkedIn when a web page contains an embedded 'Follow us' panel

lang

twitter.com

Session

Preferences

USA

Remembers the user's selected language

@@History/@@scroll

|#

sheffieldmutual.com

Persistent

Statistics

USA

Unclassified

_ga

sheffieldmutual.com

2 years

Statistics

USA

Registers a unique ID used to generate statistical data on how the visitor uses the website

_gat

sheffieldmutual.com

Session

Statistics

USA

Used by Google Analytics to throttle request rate

_gid

sheffieldmutual.com

Session

Statistics

USA

Registers a unique ID used to generate statistical data on how the visitor uses the website

p.gif

typekit.net

Session

Statistics

UK

Unclassified

_C4AP

click4assistance.co.uk

Persistent

Statistics

UK

Used to identify if the visitor is new or returning, includes historic activities such as when/if a chat has started, hotspot hit or conversion occurred

_C4AS

click4assistance.co.uk

Session

Statistics

UK

Used to hold information about the Click4Assitance tools and proactive rules

ads/ga-audiences

google.com

Session

Marketing

USA

Used by Google Adwords to re-engage visitors based on past behaviour

bcookie

linkedin.com

2 years

Marketing

USA

Used by the social networking service for tracking embedded services

bscookie

linkedin.com

2 years

Marketing

USA

Used by the social networking service for tracking embedded services

fr

facebook.com

3 months

Marketing

USA

Used by Facebook ads

GPS

youtube.com

Session

Marketing

USA

Registers a unique ID on mobile devices to enable GPS location tracking based on users location

leo_auth_taken

linkedin.com

Session

Marketing

Ireland

Used by the social networking service for tracking embedded services

lidc

linkedin.com

Session

Marketing

USA

Used by the social networking service for tracking embedded services

tr

facebook.com

Session

Marketing

USA

Unclassified

visit

linkedin.com

2 years

Marketing

Ireland

Used by the social networking service for tracking embedded services

VISITOR_INFO1_LIVE

youtube.com

179 days

Marketing

USA

Tries to estimate the user's band width on pages with integrated YouTube videos

YSC

youtube.com

Session

Marketing

USA

Registers a unique ID to keep statistics of what videos the user has seen

tweetsHTML

sheffieldmutual.com

Session

Unclassified

UK

Unclassified

Our latest cookie audit was completed on 02 November 2020. However, as third party components change how they work from time to time we run an audit on a regular basis and update this Policy where necessary.

  • Necessary cookie enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
  • Analytical cookies help us to improve our website by collection and reporting information on its usage.
  • Marketing cookies help us to improve the relevancy of advertising campaigns you receive.
  • Social sharing cookies - we use some social sharing plugins, to allow you to share certain pages of our website on social media.

How to control and delete cookies

You can control and/or delete cookies as you wish – for details, see ico.org.uk/for-the-public/online/cookies. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Changes to our cookies policy

This Policy is reviewed regularly as cookies can change from time to time. We reserve the right, at all times, to update, modify or amend this Policy. We suggest that you review this Cookies Policy from time to time to ensure you are aware of any changes we may have made.

This policy was last reviewed on 02 November 2020.

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