Dawn B

Dawn has a wealth of customer service experience which she has recently brought to the busy Member Services Team. Her main role is to fulfill the processing of new business enquiries and to deal with existing member requests, whether that be over the phone, face to face, by post or online.

Dawn's credentials

Job Role: Member Services Administrator

Previous experience: 20 years in customer care

When did you start at Sheffield Mutual? March 2020

More about me

Three words to describe you? Hardworking, considerate and kind (I needed help from my family for that one!)

What do you enjoy doing when you're not working? I like spending time with my family, running and watching football.

Who would play you in a film? I can't answer this one!

Do you have any phobias? Spiders

Favourite TV programme? Luther and Line of Duty

Just for fun

Cats or dogs? Dogs

Morning or evening? Morning

Bath or shower? Shower

Tea or coffee? Coffee

Winter or summer? Summer

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