Cookies

To offer a personalised user experience to our website visitors, we sometimes place small data files called cookies on your device, which is common practice across almost all websites.


A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We use cookies so that we can give you a better experience when you return to our website. Our cookies will not read or corrupt other information saved on your computer and cannot be used to deliver viruses, or extract your personal information. Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable a website to remember things about you as a returning visitor, such as:

  • your display preferences, such as contrast colour settings or font size and online chat side bar preferences
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)

To get a quote or buy a policy on our website, you will need to have cookies enabled in your browser.

YouTube videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Cookies are also stored by the third parties listed in the table below.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

For further information on how your personal data is used, how we maintain the security of your data and your rights to access / remove the data we hold, please see our Privacy Policy.

The cookies we use

Cookie NameProviderType / ExpiryCategorySent toDescription
JSESSIONID linkedin.com Session Necessary USA Preserves users states across page requests
lang linkedin.com Session Preferences USA Set by LinkedIn when a web page contains an embedded 'Follow us' panel 
lang twitter.com Session Preferences USA Remembers the user's selected language
@@History/@@scroll

|#

sheffieldmutual.com Persistent Statistics USA Unclassified 
_ga sheffieldmutual.com 2 years Statistics USA Registers a unique ID used to generate statistical data on how the visitor uses the website
_gat sheffieldmutual.com Session Statistics USA Used by Google Analytics to throttle request rate
_gid sheffieldmutual.com Session Statistics USA Registers a unique ID used to generate statistical data on how the visitor uses the website
p.gif typekit.net Session Statistics UK Unclassified 
_C4AP click4assistance.co.uk Persistent Statistics UK Used to identify if the visitor is new or returning, includes historic activities such as when/if a chat has started, hotspot hit or conversion occurred
_C4AS click4assistance.co.uk Session Statistics UK Used to hold information about the Click4Assitance tools and proactive rules
ads/ga-audiences google.com Session Marketing USA Used by Google Adwords to re-engage visitors based on past behaviour
bcookie linkedin.com 2 years Marketing USA Used by the social networking service for tracking embedded services 
bscookie linkedin.com 2 years Marketing USA Used by the social networking service for tracking embedded services  
fr facebook.com 3 months Marketing USA Used by Facebook ads
GPS youtube.com Session Marketing USA Registers a unique ID on mobile devices to enable GPS location tracking based on users location
leo_auth_taken linkedin.com Session Marketing Ireland Used by the social networking service for tracking embedded services  
lidc linkedin.com Session Marketing USA Used by the social networking service for tracking embedded services 
tr facebook.com Session Marketing USA Unclassified
visit linkedin.com 2 years Marketing Ireland Used by the social networking service for tracking embedded services  
VISITOR_INFO1_LIVE youtube.com 179 days Marketing USA Tries to estimate the user's band width on pages with integrated YouTube videos 
YSC youtube.com Session Marketing USA Registers a unique ID to keep statistics of what videos the user has seen 
tweetsHTML sheffieldmutual.com Session Unclassified UK Unclassified 

 
Our latest cookie audit was completed on 22 May 2018. However, as third party components change how they work from time to time we run an audit on a regular basis and update this Policy where necessary.

Categories of cookies

  • Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. 
  • Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
  • Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
  • Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
  • Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

How to control and delete cookies 

You can control and/or delete cookies as you wish – for details, see ico.org.uk/for-the-public/online/cookies. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Changes to our Cookies Policy

This Policy is reviewed regularly as cookies can change from time to time. We reserve the right, at all times, to update, modify or amend this Policy. We suggest that you review this Cookies Policy from time to time to ensure you are aware of any changes we may have made.

This policy was last reviewed on 23 May 2018.

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